All products are made-to-order. Following 2-3 weeks lead time*, they will be shipped as soon as possible via USPS. Once products are transferred to USPS, Cobalt Designs no longer has direct control over the product.
*BETA Program items are subject to longer lead times
All sales are final. No returns are accepted.
All products are covered by a 30-day warranty, wherein any components damaged from normal use will be replaced. Intentional misuse or disassembly of products will result in a void of warranty.
Please throughly inspect your product upon delivery and contact us if you suspect your product has been damaged in shipping or is defective.
All products are made using PLA+. Orange tips cannot be removed and all black color schemes are prohibited.
Custom color selections incur additional $20 per color.
Custom color patterns incur additional $20 per item.
If you request a custom color, an invoice will be sent to you for the customization fee. Once this fee is paid, your order will begin production.
Can I purchase something not currently listed in your store?If you see something on Instagram @nas_cobalt or in person that is not currently listed on the Cobalt Designs store, reach out via email or direct message on Instagram. Please note, this does not guarantee that the item is or will be available, but you are more than welcome to leave an inquiry.
Can I get the files for your products? / Will you ever release your files?Sorry, but no, the files for products are not available for purchase. You can thank unauthorized knockoff companies for that.